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Ways to discuss things in Groove

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Groove provides a number of different ways to share ideas and carry out conversations. Specifically, you can chat, exchange instant messages, or carry out detailed discussions in a response hierarchy. Each method has its proper time and place, depending on the purpose and goals of the conversation.

About messaging in Groove

You can send a message to any Groove contact. Your messages can include audio recordings, file attachments, and Web address (URL) references. If Groove recognizes contacts listed in your contact list as also being Messenger contacts, you can start Messenger activities with these contacts from Groove.

Messaging is best when you need to share or exchange simple ideas quickly, such as a reminder, or a question that should yield a quick, simple answer. Messages tend to address a variety of unrelated topics, whereas topics in hierarchical discussion typically relate to the specific workspace context. Unlike a chat or hierarchical discussion, you can share messages with any Groove contact; that is, message recipients do not need to be members of any particular workspace.

Typically, a message yields a quick reply, because it gets the recipient’s attention, and can be dealt with quickly. Also, messages are commonly shared either between just two people, or between one person and a group. For example, one might send a message to a group asking if they plan to attend an optional meeting. However, using messages to carry out a conversation becomes unwieldy and is not recommended.

Note, however, that a message might not yield an immediate response if the recipient is not present. This differs from a chat, as explained below, in which all participants are typically present at the same time. Thus, if your message is time-sensitive, it is important to check the recipient’s online status.

Finally, although the Message History provides an historical record of all messages sent and received, this facility does not offer an easy way to review a thread of multiple exchanges.


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