About chatting in Groove
Although workspace members could chat about any topic, chat entries tend to relate to activities in the workspace. Typically, chat entries do not include content that members care about keeping. Rather, the content is administrative, perhaps directing members to start an activity, go to a location, or open a file. Chat is the quickest and most immediate of all the Groove communication options, and is therefore effective for sharing time-sensitive information, at least within the context of a workspace. A chat can also be carried out effectively among a group of workspace members.
If a chat contains content that members want to keep, this content is better entered in a Discussion tool, where it can be referenced later. Note, however, that although a chat transcript can be copied to the clipboard, no method exists for converting it to Discussion tool entries.
About audio-chatting in Groove
Workspace members who have the requisite audio equipment installed on their computers can use Groove audio-chatting features. Audio-chatting is the most immediate form of communicating in Groove, and allows a workspace member to broadcast to all other “in-workspace” members. It also allows a group of workspace members to broadcast simultaneously, in conference. Note, however, that the ability to use audio-chatting features may vary depending on connection speeds and bandwidth, especially with the conference feature.
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